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The conveyancing department is made up
of a large number of conveyancing secretaries and assistants.
It operates directly in the Capetown, Pretoria and the Johannesburg
Deeds Registries which ensures that any delays, which are usually
experienced when utilizing Correspondents in these Deeds Registries,
are avoided as it's conveyancers attend these Deeds Registries each day to ensure personal attention
for each transaction.
Dykes van Heerden has developed a comprehensive Reporting System, the first of it's kind, and accordingly the clients
of Dykes van Heerden are able at any time to ascertain what is
happening with their particular transaction.
In addition, estate agents, developers and other interested parties
are given hard copy reports, in respect of each transaction, at
least once a week, to ensure that the clients are kept abreast
with the developments on each file.
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A number of professional assistants and
candidate attorneys are also employed to ensure that clients,
who are unable to attend to the offices of Dykes van Heerden,
receive personal attention at their homes or offices.
They have been complimented on numerous
occasions for their politeness and efficiency. They spend a large
portion of their day attending clients to assist them with the
completion and signature of documentation. They also attend the
offices of various local Councils and the Receiver of Revenues
offices to expedite the issuing of clearance certificates and
transfer duty receipts.
Accordingly, Dykes van Heerden is the attorney of choice for many
estate agents in areas far afield from it's offices due to the
fact that the purchasers and sellers are afforded the luxury of
signing the documents at their homes or offices instead of having
to attend an attorney's office. Dykes van Heerden has always taken
the approach that its office is where the work is done but that
the business is to be transacted wherever the clients are situated.
It is the policy of Dykes van Heerden to ensure that the transaction
is made as pleasurable as possible with as little inconvenience
as possible. Accordingly the conveyancing secretaries, consultants,
professional assistants and candidate attorneys all co-operate
to ensure that as little inconvenience as possible is caused to
the clients.
To ensure maximum efficiency most of the conveyancing secretaries
work in teams. The purpose of this is to ensure that more than
one person is au fait with each transaction. This means that in
the event of any person being ill or going on leave, the work
does not grind to a halt, but is in fact dealt with by the rest
of the team.
The conveyancing staff relies upon and
is supported by an efficient hardworking administration
department and accounts
department as well as messengers who travel far and wide to
ensure that documents are collected and delivered timeously.
In addition Diane Nielson and her team are responsible for ensuring
that all investments are made timeously and at the best possible
interest rate to ensure that purchasers who pay deposits obtain
the best possible return.
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Due to the importance of conveyancing the
partners made a conscious decision to only employ the most qualified
and efficient conveyancing secretaries available. Accordingly
secretaries were head hunted from as far a field as Pretoria and
Randfontein. As a result, the turn around time for conveyancing
matters is consistently fast.
Dykes van Heerden is instructed by numerous estate agent firms
and is fortunate enough to be on the panel of ABSA Bank, Nedcor Bank, First National
Bank, Standard Bank, Mercantile Lisbon Bank, the commercial panel
of ABSA Bank, the ABSA-One panel of ABSA Bank and the Libertas
panel of Standard Bank.
The firm is also instructed by a
number of developers and does conveyancing work in respect of
developments as far afield as Germiston, Midrand, Sandton and
Johannesburg and even Knysna.
Dykes van Heerden is supported by various consultants who's functions
are to ensure that transactions proceed as smoothly and expeditiously
as possible. The consultants' functions include:
Delievering documents to clients,
when necessary, to their offices or homes.
Liasing with estate agents, bank
representatives and communication with all clients.
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